GENERAL CONDITIONS OF USE AND CONTRACTING
ACCEPTANCE OF THE GENERAL CONDITIONS
Welcome to the website of Vicente Manzano Calderón S.L. , the use and purchase of products on The website www.vicentemanzano.com assumes that these General Conditions of Use and Contract (hereinafter Conditions) and all documents mentioned therein have been read, understood and accepted prior to the start of the contracting process and are governed by them.
The client (hereinafter "You") is informed of these General Conditions of Use and Contract, which you have been aware of prior to the start of the contracting process. By clicking on the "I have read and accept the General Conditions" button, you accept them fully and without reservation, these General Conditions, our Cookies and Privacy Policy, as well as any other particular condition that may exist. You agree to be bound by these Conditions and by our Data Protection Policies. For this reason, if you do not agree with the Conditions and the Data Protection Policies, you should not use this website or the services it offers.
Any questions or clarifications related to these Conditions or the Data Protection Policies can be sent through the means provided on our website at any contact telephone number
THE COMPANY
The website www.vicentemanzano.com belongs to Vicente Manzano Calderón S.L. with CIF
nº B14838189 and registered office at Carretera Palma del Rio, kilometer 3.3 (Parque Joyero) phase 3, warehouse 24, upper floor.It is registered in the Commercial Registry of the province of Córdoba in Volume No. 2075, folio No. 111, Registration Sheet No. CO-27720
VISITS AND USE OF OUR WEBSITE
In order to access the services provided by our website and place orders through it, you must first complete a registration process on the website, providing the data requested through it, and obtaining a code and password to be able to operate through it.
The information or data you provide about yourself will be treated in accordance with the provisions of the Privacy Policy. By using this website, you have previously consented to the processing of said information and data, and you declare that all the information or data you provide is true and corresponds to reality.
Furthermore, by placing an order through this website you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
By using this website and/or placing orders through it you agree to:
- - provide us with your email address, postal address and/or other contact information truthful and operational manner. You also agree that we may use this information to contact you if necessary.
- Please provide complete and accurate information. Otherwise, we cannot guarantee that your order can be processed.
OUR PRODUCTS
All orders for products offered on our website are subject to the availability of the same. If the requested product is not in stock at the time of placing the order, said product will not be supplied.
The company reserves the right to make changes to the products and services at any time and without prior notice. quantities requested by the client by others with similar characteristics in order to process the client's request.
We will not be liable to you or any third party for any withdrawal of any product from this website, regardless of whether such product has been sold or not.
PRICE OF OUR PRODUCTS
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The price of the products will be the one indicated stipulate at any time on our website, except in the case of obvious error.If we are unable to contact you, the order will be considered cancelled and any amounts paid will be fully refunded.
We will not be obliged to supply the product(s) to you at the incorrect lower price (even after we have sent you the Dispatch Confirmation) if the pricing error is obvious and unequivocal and could have been reasonably recognized by you as an incorrect price.
Product prices may vary at any time as the company deems appropriate.
The prices of the items offered on our website do not include VAT. The shipping costs of the products purchased by you are not included in the initial price. If there are any, they will be added to the order breakdown once the products have been selected.
VALUE ADDED TAX
The applicable VAT rate will be the one legally in force at any given time depending on the specific item in question.
Orders sent to the Canary Islands, Ceuta and Melilla will be invoiced without VAT and it will be the buyer who has to declare the corresponding tax at the corresponding customs office.
According to article 68 of Law 37/1992, of December 28, on Value Added Tax, VAT billing is based on the delivery address of the items. For deliveries within the European Union, the Intra-Community CIF must be communicated to avoid paying Spanish VAT. In the case of deliveries outside the European Economic Community, VAT will be invoiced without VAT.
TRANSMISSION OF RISK AND OWNERSHIP
The risks of the products will be your responsibility from the moment of delivery.
You will own the products when we receive payment in full of all sums due in respect of the products, including delivery charges, if any.
PAYMENT
You can also make the payment by bank transfer, virtual POS or PayPal.
SECURE PAYMENT
All electronic transactions for the payment of our products with credit and/or debit cards are carried out through Liberbank. All Liberbank virtual POS terminals are approved for the secure electronic commerce (CES) protocols of the card systems. Additionally, the payment gateway is configured with velocity security limitations, checks and fraud screening rules.
More information about payment via Paypal can be found at https://www.paypal.com/es/webapps/mpp/paypal-safety-and-security
CONFIRMATIONSHIPPING CONDITIONS
Once the order has been placed, you will receive an email confirming your order. Please note that this does not mean that your order will be shipped in full, as stock may change at any time.
The contract for the purchase of one or more products between Vicente Manzano Calderón S.L. and you will only be formalized when we send you the Shipping Confirmation. Only those products listed in the Shipping Confirmation will be subject to the Contract. We will not be obliged to supply you with any other products that may have been ordered until we confirm dispatch of the same to you in a separate Dispatch Confirmation.
No contract will exist between you and us in relation to any products until your order has been expressly accepted by us. If your offer is not accepted and your account has already been charged or you have already paid the amount, these amounts will be fully refunded.
SHIPPING and DELIVERY
Once the order has been placed and completed, the shipment will be made according to the information provided and after contacting you beforehand.
Please note in any case that we do not deliver on Saturdays or Sundays.
For the purposes of these Conditions, it will be understood that "delivery" has taken place or that the product(s) have been "delivered" at the time of signing for receipt of the same at the agreed delivery address.
IMPOSSIBILITY OF DELIVERY
Please, if you are not going to be at the delivery location at the agreed time, we ask you to contact us to arrange delivery on another day.
TRANSMISSION OF RISK AND OWNERSHIP
The risks of the Products shall be your responsibility from the moment of delivery.
You will own the products when we receive payment in full of all sums due in respect of the products, including delivery charges, if any, or upon delivery (as defined in clause 8), whichever is later.
RETURNS OF PRODUCTS
Returns can be made at our factory or by requesting the courier service.
If you decide to return it using our courier service, please contact us through our contact telephone numbers or through the email info@vicentemanzan.com. Once all the data has been verified, we will send a carrier to collect your package within the next 24/48 hours (whenever possible). If for any reason you are not satisfied with the product, please contact us at any time.If you are not satisfied with the proposed date, please contact the shipping company to change it.
Please remember that the jewelry must be in perfect condition for its return.
Vicente Manzano Calderón S.L. reserves the right to reject returns that are communicated or sent outside the specified period or jewelry that is not in the same condition as when it was sent.
REFUND OF THE AMOUNTS PAID BY THE CUSTOMER IN CASE OF RETURN
Once the return is approved, you will receive the amount in the same way you made it purchase.
DEADLINE TO RECEIVE THE RETURN AMOUNT
After approving the return (the items must be in perfect condition) you will receive a confirmation email indicating the amount of the refund
WHAT HAPPENS IN CASE OF AN INCORRECT RETURN AMOUNT?
If the amount received in case of return is incorrect, please contact us through the contact numbers and we will solve the problem as soon as possible.
PRODUCT WARRANTY
The warranty applies to any defect if the piece has not been used.
For any clarification, incident or claim you can contact Customer Service at any of our telephone numbers.
LIABILITY AND EXEMPTION OF LIABILITY
Unless expressly provided otherwise in these Conditions, our liability in relation to any product purchased on our website is strictly limited to the purchase price of said product.
Howeverthe above, our liability is not excluded or limited in the following cases:
· In the event of death or personal injury caused by our negligence;
·In case of fraud or fraudulent misrepresentation; o
·In any matter where it would be illegal or unlawful for us to exclude or limit our liability.
Without prejudice to the preceding paragraph, to the extent permitted by law and except as otherwise provided in these Terms, we will not be liable for any of the following losses, however arising: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; and loss of management time or office hours.
Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted or obtained through this website unless otherwise expressly stated on this website. All product descriptions, information and materials on this website are provided "as is" and without express or implied warranties of the same.
INTELLECTUAL PROPERTY
All information appearing on the ………………. page and the intellectual property rights over the materials or contents of the website belong at all times to us or to those who have granted us a license for their use. You may use such material only with our authorization or that of those who have granted us a license for its use. However, you may use this website and its content to place your orders or collect information from it to provide us with your data.
VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS
Failure to comply with this clause may result in the commission of infringements under applicable law. We will inform the competent authorities of any irregular actions or any actions that damage our website and service. Likewise, you will be denied access to our website and its services in the event of non-compliance with this clause.
In any case, we will not be liable for any data or losses that may result from a denial of service attack, virus or any other technologically harmful or damaging program that may affect your computer, equipment or device as a result of using this website, downloading its contents or any content to which it redirects.
Likewise, we are not responsible for any data or losses arising from the use of links to other websites or third-party materials contained on our website. Such links or content are provided for informational purposes only and we have no control over the content of such pages and their materials.
COMMUNICATIONS
You accept that communications between Vicente Manzano Calderón S.L. and you will be made mostly by electronic or telephone support.
Therefore, it will be understood that the notifications have been made correctly when they are carried out at the postal or electronic address that you have provided us. Likewise, it will be understood that it has been received if the email has been sent by us to the address that you provided us and has not been returned. And in the case in which the communication is made to the postal address by ordinary or certified letter when it has not been returned to us.
REVIEW OF CONDITIONS
Vicente Manzano Calderón S.L. reserves the right to review and/or modify these Conditions at any time. You will be subject to the policies and Conditions in force at the time the order is placed, unless by law or decision of competent bodies we must make retroactive changes to said policies, purchase conditions or privacy policies.
APPLICABLE LEGISLATION AND JURISDICTION
The use of our website as well as the contracts of The parties agree to submit, at their discretion, to the courts and tribunals of the city of Madrid for the resolution of conflicts and waiving any other jurisdiction.
The parties agree to submit, at their discretion, to the courts and tribunals of the city of Madrid for the resolution of conflicts and waiving any other jurisdiction.io of the user.
It also provides you with the following link to access the European platform for online out-of-court dispute resolution: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN
It also provides you with the following link to access the European platform for out-of-court online dispute resolution: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN
CLAIMATIONS
Vicente Manzano Calderón S.L. will make claim forms available to you. In the event that you need to use them, you can send a request to the email address info@vicentemanzano.com
COMMENTS AND SUGGESTIONS
Your comments and suggestions are welcome. Please send them to us at info@vicentemanzano.com.
These conditions of use and contract were drawn up in January 2021.